Personal data that we process
We process your personal data because you make use of our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process: – First name and surname – Address data – Phone number – E-mail address
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us via our contact page and we will delete that information.
For what purpose and on what basis we process personal data
We process your personal data for the following purposes: – To process your payment – To be able to call or e-mail you if necessary to perform our services – To give you the opportunity to create an account – To deliver goods and services to you – We also process personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated decision making
We do not take decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (e.g. an employee of ours) being involved.
How long we retain personal data
We do not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
Sharing personal data with third parties
We do not sell your details to third parties and we will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies who process your data on our behalf in order to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
Cookies, or similar techniques we use
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us and you have the right to data transfer. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data treatying of your personal data or request to withdraw your consent or objection to the processing of your personal data to our email address which you can find on our contact page. To make sure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Personal Data Authority. This can be done via the following link:https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your information is not properly protected or there is evidence of misuse, please contact our customer service or contact us via our contact page. We have taken the following measures to protect your personal information: – TLS (formerly SSL) We send your information via a secure internet connection. You can see this in the address bar ‘https’ and the padlock in the address bar. – DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.